What Is Employee Retention, and How Can You Improve It?

Mar 27, 2025
8 min read
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High employee turnover doesn’t just disrupt workflows. It drains budgets, stifles momentum, and lowers morale. That means retaining top talent is a key driver of culture and business growth.
Understanding employee retention is key to increasing productivity, fostering engagement, and encouraging employees to stay. Here’s why retention matters and how to create an environment that supports it.

What is employee retention?

Employee retention is an organization’s ability to sustain a consistent and committed workforce — one where employees stay long-term. Retention is a critical metric that reflects how effectively a company supports, values, and engages its team. 
While retaining employees is easier said than done, many of the reasons people leave are preventable. These may include:
  • Limited growth opportunities. Employees who don’t see a clear career path may seek better prospects elsewhere.
  • Poor management. Difficult or unapproachable managers can drive employees away.
  • Inadequate compensation. In today’s job market, competitive pay and benefits are vital to keep workers from looking for a new job.
  • Strained workplace culture. Employee engagement always suffers in an unhealthy work environment.
  • Burnout. Employees are more likely to leave when they feel overworked, and that their employer is inflexible and unsupportive.
Addressing these factors is the first step toward building a strong employee retention strategy. 

Why is employee retention important?

Retaining employees isn’t just good for morale. It’s essential for business success. 
A stable workforce leads to smoother operations, stronger collaboration, and better business performance. Frequent turnover disrupts workflows and can lower team motivation, and finding new workers can be expensive. In 2023, replacing employees who quit cost companies across the U.S. nearly $900,000,000,000. An employee retention plan can save a single company millions in turnover and replacement costs.

The benefits of employee retention

Here’s a breakdown of the tangible rewards that come from implementing a proactive retention strategy:
  1. Lower recruitment and training costs. Save significant time and money by reducing the need to constantly onboard new hires.
  2. Higher productivity and efficiency. Senior employees bring expertise and institutional knowledge that new hires often lack. Even new employees with industry experience need time to get up to speed on how the company works.
  3. Increased employee morale. Teams that grow and succeed together are more engaged and collaborative.
  4. Enhanced customer experience. Experienced employees provide smoother service and cultivate stronger customer relationships, and they pass those skills on to new hires.
  5. Strengthened corporate culture. Retaining employees means preserving the values, traditions, and cohesion that make the organization unique.
  6. Improved employer branding. Companies with high retention rates are more attractive to top talent, which gives them an edge when they’re ready to recruit.

The warning signs an employee is about to leave

Recognizing patterns early helps companies keep employees who are at risk of leaving. Here’s what to look for:
  1. Reduced effort or output. A noticeable dip in employee productivity or work quality often signals disengagement.
  2. Change in outlook or disposition. Increased negativity, withdrawal, or a lack of enthusiasm for team initiatives are all warning signs.
  3. Lack of dedication to future tasks. If an employee is unenthusiastic or hesitant to commit to long-term projects or roles, it’s a sign their investment is waning.
  4. Decreased passion for the role. An employee who once thrived but now seems disengaged or “checked out” may be gearing themselves up to leave.
If these warning signs arise, it’s probably not an indicator that the company is dealing with a large-scale problem. When they happen often, however, the issue is likely systemic — which means the company needs to figure out how to retain employees in a strategic and sustainable way.

How to improve employee retention: 9 tips

Improving employee retention requires a thoughtful approach. Here are some actionable strategies:

1. Streamline hiring and onboarding

First impressions matter. A structured hiring and onboarding process sets new hires up for long-term success. 
During the recruitment and interview stage, make sure prospective employees learn specifics about the role and how it contributes to overall success. Throughout onboarding, give new employees the resources they need so every employee feels valued and supported from day one.

2. Offer competitive compensation 

Fair pay is fundamental to job satisfaction, so try to anticipate market trends. Adjust salaries where needed to stay competitive within the industry. If budget constraints mean a company can’t raise pay as much as it would like, look for ways to strengthen the total compensation package with additional benefits. 

3. Provide workplace wellness programs 

Employees thrive when they feel supported. Offer comprehensive wellness initiatives like gym memberships, mindfulness workshops, or mental health counseling services. A wellness stipend that employees can use as they see fit — whether for yoga classes or therapy — also demonstrates a dedication to workers’ overall health.

4. Make financial wellness a priority

U.S. companies lose $4 billion every week due to employee financial stress. Providing financial flexibility can help employees stay focused on their work instead of worrying about their finances. EarnIn empowers employers to support their workforce by offering access to earned wages (up to $150/day, with a max of $750 per pay period1), along with tools to help employees track their credit and save for the future.

5. Encourage Transparency

Transparency builds trust and alignment, both within departments and across the organization as a whole. Foster transparency with clear and consistent communication. Inform employees about company goals, decisions, and changes, and train managers to be approachable and open to feedback.

6. Pair performance reviews with employee surveys

When employees see their feedback leads to actionable change, it reinforces their sense of belonging. Regular performance reviews provide employees with opportunities to reflect on their achievements, set new goals, and align on growth plans with their managers. Combine reviews with employee surveys to gauge satisfaction and gather input on workplace improvements.

7. Invest in training and development opportunities

Fostering growth helps employees feel they’re working toward a goal, which can increase their motivation and make them want to stay. To help workers advance their careers, offer resources like workshops, mentorship programs, and tuition reimbursement.

8. Address weak leadership

Effective leaders shape company culture, inspire employees, and improve morale. Listen to the feedback from employee surveys, and equip leaders with the tools and training they need to galvanize their colleagues.

9. Acknowledge and reward top performers

Recognition fuels motivation and helps employees feel valued. There are several ways to acknowledge key contributors — and most are likely within budget. Tangible rewards like monetary bonuses, gift cards, or extra vacation days are always appreciated, but even personalized shoutouts make employees feel proud.

Improve employee retention rate with EarnIn

Keeping employees engaged and committed drives long-term success. By implementing a strong employee retention strategy, companies can create a workplace where employees feel supported, valued, and motivated to stay.  While not every initiative is easy to implement quickly, adding EarnIn as an employee benefit is simple and cost-free for businesses.
At EarnIn, we’re on a mission to make financial momentum accessible, starting with Earned Wage Access. From day-to-day expenses like gas and groceries to unexpected costs, employees can access their pay when they need it — a benefit that 87% of EarnIn users say has increased their motivation at work3. Employees can access up to $150 per day, with a maximum of $750 per pay period,1 with same-day transfers starting at just $2.99.2 Additional tools like Credit Monitoring4 and Tip Yourself5 empower employees to monitor their credit score and save for the future. 
Request a demo today to see how EarnIn can help companies reduce turnover and improve employee retention rates.
Please note, the material collected in this post is for informational purposes only and is not intended to be relied upon as or construed as advice regarding any specific circumstances. Nor is it an endorsement of any organization or services
EarnIn is a financial technology company not a bank. Banking Services are provided by Evolve Bank & Trust, Member FDIC. The FDIC provides deposit insurance to protect your money in the event of a bank failure. More details about deposit insurance here.
1
A pay period is the time between your paychecks, such as weekly, biweekly, or monthly. EarnIn determines your daily and pay period limits (“Daily Max” and “Pay Period Max”) based on your income and financial risk factors as outlined in the Cash Out Maxes section of our Cash Out User Agreement. EarnIn reserves the right to adjust the Daily Max and Pay Period Max at its discretion. Your actual Daily Max will be displayed in your EarnIn account before each Cash Out.
EarnIn does not charge interest on Cash Outs or mandatory fees for standard transfers, which usually take 1–2 business days. For faster transfers, you can choose the Lightning Speed option and pay a fee to receive funds within 30 minutes. Lightning Speed is not available in all states. Restrictions and terms apply; see the Lightning Speed Fee Table and Cash Out User Agreement for details and eligibility requirements. Tips are optional and do not affect the quality or availability of services.
2
Lightning Speed is an optional service that allows you to expedite the transfer of funds for a fee. Depending on the product, the fee may be charged by EarnIn or its banking partner. Lightning Speed is not available in all states. Restrictions and terms apply. See the Lightning Speed Fee Table for details.

3
Survey conducted in February 2020 with 889 participants
4
Your VantageScore 3.0 from Experian® indicates your credit risk level and is not used by all lenders, so don't be surprised if your lender uses a score that's different from your VantageScore 3.0. Learn more.
5
Tip Yourself Account funds and Tip Jars are held with Evolve Bank & Trust, member FDIC and FDIC insured up to $250,000. Tip Yourself is a 0% Annual Percentage Yield and $0 monthly fee service deposit account. For more information/details visit Evolve Bank & Trust Customer Account Terms. The FDIC provides deposit insurance to protect your money in the event of a bank failure. More details about deposit insurance here.